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Amazon Prime如何取消,被扣79美金年费的最新解决方案

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匿名
匿名  发表于 2013-3-12 07:59 |阅读模式

本帖最后由 匿名 于 2013-3-12 21:04 编辑

不少同学都有这样的经历,手机短信突然通知说被扣了79刀,开始以为是盗刷,后来才知道是amazon prime会员的年费。

amazon 有一个prime会员制,可以两天内免费送货,年费是79刀,就是一年内在amazon买东东,就可以两天内送到转运公司。这个有个试用期,一个月,这一月内用是免费的,就是可以享受两天内免费送货到转运。但是一个月后就会扣费了,如果你不想被扣这79刀,就要在一个月到期前把会员取消掉。

具体步骤如下:
登录amazon:




在打开的页面右上角红圈处点击“your account”,来到如下画面:



如上图,点选settings 里面的“manage prime membership”



看到会员信息,选择“do not upgrade”,
在跳出的窗口上选择“turn off auto-upgrade”

好啦,这样就取消了。就不会一个月后扣费了。

如果怕自己忘记,可以享受过当次服务后就取消。
其实就算已经扣费,还是有办法要回这79美元的,只要你在一个月试用期结束后没有再用过Amazon Prime 服务就行,如果试用期结束后又使用过,你不妨也用下面的方法找客服碰碰运气。
首先来到亚马逊的客服页面,按照下面选择好咨询的内容。点击下面的E-mail 或者 Chat。建议选择Chat,可以在线向客服咨询,如果英语不是很好,可以用Goodle翻译来帮你。下面已经帮你写了一段,把这段英文复制进去就可以了。
Sorry to bother you but I need your kind assist.
I started my amazon prime free trial a month ago, and recently found that you charged me $79 for this service. Then I realized that I forgot to cancel my prime membership but the sevice is uneconomic for me as I rarely buy things on amazon.
I did not use this sevice any more after the trial period and $79 is not a small sum for me. Would you please be so kind to help me cancel my prime membership and give the money back to me?
翻译:
你好,很抱歉打扰你但我需要你的帮助。
我一个月前申请了Prime 免费试用,但是最近发现你们扣了我79美元的费用,我这才想起来忘记取消Prime 试用了。我几乎很少在亚马逊买东西,这个服务对我来说超级不划算。
在1个月试用期过后,我没有再使用过这项服务,而且79美元对我来说是个不小的数目。您能帮我取消这个服务并把钱退还给我吗?

.选择Email方式

4.发送申请邮件

5.关联邮箱收到Amazon回复(Amazon的响应速度还是挺快,下午6点多发的邮件,晚上8点半收到回邮,服务真是不错)

6.银行信用卡2-3日收到退款


下面是申请邮件的范本,提供大家使用。

邮件大致内容可以分为3部分,博主每部分各整理2段意思相近的内容,可供组合使用!(比如一A+二B+三A或一B+二A+三A

第一表明发现信用卡被亚马逊扣款,自己不知情

A:Recent days, I found that Amazon has deducted $ 79 from my credit card.But I did not buy anything these days.

B:I have just received my bank’s SMS,they told me that Amazon deducted $79 from my account,I do not know why!

第二表明自己不需要Prime服务以及有可能忘了自己关闭升级服务

A:When I checked my Amazon account I found that Prime Membership deducted my money.But I’ve no idea about this at all.I haven’t decided to assign for the membership.Maybe I forgot to cancel my prime membership and the sevice is uneconomic for me.

B:When I checked my account I found that I have been charged $79 for the PRIME MEMBERSHIP,but I have no plan to pay the money to the Prime,and I think it is not cheap for me.

第三表明希望取消服务取回79美金

A:Would you please be so kind to help me cancel my prime membership and give the money back to me?Thank you very much!

B: I just want my money back. You can cancel my PRIME MEMBERSHIP.Thank you very much!

另附一段试用Prime一个月后忘记关闭而被扣款的邮件范本

I started my amazon prime free trial a month ago, and recently found that you charged me $79 for this service. Then I realized that I forgot to cancel my prime membership but the sevice is uneconomic for me as I rarely buy things on amazon. I did not use this sevice any more after the trial period and $79 is not a small sum for me. Would you please be so kind to help me cancel my prime membership and give the money back to me?



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maozeyuqq 发表于 2014-1-7 07:21 | 显示全部楼层
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